Complaints

We feel very sorry that you have a complaint about our services. For this purpose, we have a central contact person who you can talk to about your complaint.

However, before you actually complete the complaint form below, may we invite you to explain in your own words how exactly you think your case was incorrectly handled by the OrangeTax colleague who assisted you.

Sometimes it is not so much a mistake made but maybe a situation that was not explained well enough.

That said, if you prefer not to have contact with the person concerned, please do complete the form.

The procedure is then that our central complaints contact person will review your message, contact the OrangeTax colleague who assisted you and then reply back to you.

Before filling in the form, please also see our Privacy page for more on how carefully we handle our clients’ data.